FAQs

Q. What kind of floors do you carry

A. We have a wide selection of floors and it's continually refreshed with the latest styles of:

  • Wood laminate
  • Carpet
  • Stone laminate
  • Ceramic tile
  • Laminate tile
  • Bamboo
  • Hardwood and
  • Vinyl

Q. What if I have problems with my floor after installation?

A. Pick up the phone and call us at (765) 521-0244. We are here to serve you and our satisfaction is guaranteed. So give us a call and we will work with you to promptly resolve any issue you may find.

Q. What is a floating floor?

A. A floating floor is usually a floor that's installed by clicking or snapping it together above the sub floor instead of being glued or nailed in place. They make a great choice over concrete, linoleum and in areas that have hard to remove or hard to repair surfaces.

Q. Does Henry County Flooring offer financing?

A. Yes! We offer the best rates and easy financing with approved credit from PFC bank right here in New Castle. Please give us a call at (765) 521-0244 or contact us online to ask for more detailed information.

Q. How do you care for laminate floors?

A. You CANNOT clean laminate floors with a wet mop. However, the best way to care for them is with a Swiffer and special wood floor cleaner. We carry the cleaning products right in our store!

Q. Do our installers work only for us or are they subcontractors?

A. Our installers work for us and us only! This helps guarantee you will get the best results!

Contact Us

Henry County Flooring

432 North Memorial Drive
New Castle,IN 47362

floors@henrycountyflooring.com

(765) 521-0244

Hours

  • Mon-Thurs: 9am-6pm
  • Friday: 9am-5pm
  • Saturday: 10am-1pm
  • Closed Sunday